Refund policy

RETURN & REFUND POLICY

At GANGSTERSHIT., every product is exclusively crafted and printed on demand the moment you place an order. Because our items are custom-made specifically for you, we adhere to a strict, quality-focused return policy.

1. Exchanges and Buyer’s Remorse

  • Because all our garments are printed specifically to fulfill your order, we do not offer returns, refunds, or exchanges for buyer's remorse, change of mind, or incorrect size selection.

  • We highly recommend reviewing our detailed Size Guide available on every product page before checking out to ensure the perfect fit.

  • A standard measurement tolerance of ±0.5 inches is normal for apparel and is not considered a defect or eligible for a return.

2. Damaged, Defective, or Misprinted Items

  • We take pride in our premium quality. However, if you receive a product that is damaged in transit, defective, or misprinted, we will take full responsibility and offer a free replacement or a refund.

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    Reporting Window: You must report the issue to us within 7 days of the delivery date. Claims made after 7 days will not be entertained.

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    Mandatory Proof (Unboxing Video): You must provide a clear, uncut unboxing video showing the opening of the package, along with well-lit photos of the defect and the original courier cover.

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    Note: If the package was damaged by scissors or a sharp object during unpacking, a refund or replacement will not be possible.

3. Color Variations

  • Due to the nature of DTG (Direct-to-Garment) printing and differences in mobile/monitor screen calibrations, the colors of the final print may vary slightly from what you see on your screen. Minor color variations are standard in the apparel printing industry and are not eligible for a refund or reprint.

4. Lost in Transit & Non-Delivery (RTO)

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    Lost Packages: If the courier tracking officially marks your package as "Lost in Transit," we will immediately issue a full refund or ship a replacement at no extra cost to you.

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    Return to Origin (RTO): If a package is returned to our warehouse because the customer provided an incomplete/incorrect address, the pincode became unserviceable, or the customer refused/was unavailable to accept delivery, no refunds will be processed.

  • If you wish to have an RTO package re-shipped to you, you will be responsible for paying the additional re-shipping charges.

5. How to Initiate a Claim If your order meets the criteria for a defective/damaged item:

  1. Email us within 7 days of delivery.

  2. Include your Order Number in the subject line.

  3. Attach the mandatory unboxing video and clear photographs of the product defect and the shipping label.